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- 010 825 8533
- [email protected]
IT Retainer Services
// IT Retainer Services
Customized for Unparalleled Support and Flexibility
Keep your IT running smoothly with our comprehensive retainer package!
Phambili Techlogie offers worry-free IT support with our dependable retainer services.We understand that businesses of all sizes need reliable IT infrastructure to function effectively. Our retainer program provides you with the proactive support you need to prevent downtime,
Our Basic Tier
Ideal for startups or small businesses, offering up to 10 hours of proactive IT Remote support and limited Onsite Support for up to 20 users per month. Services include essential helpdesk support, system updates, and routine maintenance, ensuring your operations are seamless and secure.
Standard Tier:
Perfect for expanding businesses, providing up to 20 hours of extended Remote IT support and 10 hours of Onsite Support for up to 50 users per month. This tier includes everything in the Basic Tier, plus proactive monitoring, vendor management, and 10 hours of after-hours support, guaranteeing that help is available whenever you need it. Comes with X2 Microsoft 365 Business Premium Licenses.
Premium Tier
Our most extensive offering, designed for businesses that demand the utmost in IT strategy and support. This tier offers unlimited Onsite and Remote IT support for up to 100 users and includes priority 24/7 after-hours support and dedicated account management, offering complete peace of mind and strategic insight. Comes with X5 Microsoft 365 Business Premium Licenses.
// choose your plan
Flexible Pricing Plans
Get started today & Keep your Bussiness running smoothly.
Basic Tier
R 6956
VAT Excl | Per Month- Up to 10 hours/month
- Up to 5 hours/month
- Up to 5 hours/month
- Not included
- included
- Not included
- Not included
- Not included
- Not included
- Basic Ticketing Sys Access
- Not Included
Standard Tier
R 13043
VAT Excl | Per Month- Up to 20 hours/month
- Up to 10 hours/month
- Up to 10 hours/month
- Up to 5 hours/month
- Included
- Up to 5 hours/month
- Up to 5 hours/year
- Not included
- Not included
- Standard Ticketing Sys Access
- X2 Licenses
Premium Tier
R 17391
Per Month- Unlimited
- Up to 20 hours/monthly
- Up to 20 hours/month
- Unlimited
- 24/7 Monitoring
- Up to 5 hours/month
- Unlimited
- Included
- Immediate
- Unlimited Ticketing Sys Access
- X5 Licenses
Please Note – Additional User Costs: Basic Tier R500, Standard Tier R600, Premium Tier R700 (Calculate the additional cost per user beyond the base number included in each Plan)
// Features & Benefits
Microsoft 365 Business Premium License Features
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Office Applications 01
Access to Word, Excel, PowerPoint, Outlook, etc. Install on up to 5 PCs/Macs, 5 tablets, 5 smartphones per user.
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Email and Calendar 02
Exchange Online with a 50 GB mailbox and custom email domain.
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Communication and Teamwork 03
Microsoft Teams, SharePoint Online, Yammer.
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File Storage 04
1 TB OneDrive storage per user.
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Security and Compliance 05
Intune, Microsoft Defender, Data Loss Prevention, eDiscovery.
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Device Management 06
Windows Autopilot, Microsoft Endpoint Manager, remote wipe.
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Cyberthreat Protection 07
Advanced Threat Protection, phishing and ransomware protection, Safe Attachments, Safe Links.
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Identity and Access Management 08
Azure Active Directory Premium Plan 1, Single sign-on, Conditional Access.
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Business Apps 09
Microsoft Bookings, MileIQ, Power Automate.
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Support 10
24/7 phone and web support, regular updates.
Benefits of choosing Phambili Techlogie's IT retainer services:
// our clients
We are Trusted
We are Trusted
Nationally
Johannes Falkenberg
Client of Company
“ Phambili Technologies is very prompt, neat and install quality product. We have not experienced any issues with all their installations (Fibre & Network Data Points) ”
Thulani Ngwenya
Manager of Company
“ Their Service is Excellent! ”
Moonkle LTD
Client of Company
"Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Patience. Infinite patience. No shortcuts. Even if the client is being careless. The best part...always solving problems with great original ideas!."
Shaista Haniff
Tradekings SA
I am extremely pleased with your services.
Thank you for the excellent service you always provide to my colleagues and me.
Schedule a Consultation
Schedule a Consultation with us and let us talk about your bussiness needs along with how we can assist you and/or provide you with a quotation 🙂