- 073 483 9892
- 087 092 7940
- [email protected]
Best IT Retainer Services in Johannesburg
Experience the Best IT Retainer Services in Johannesburg with Phambili Technologies
Keep your IT running smoothly with our comprehensive retainer package!
At Phambili Technologies, we believe that businesses should be able to focus on what they do best, without worrying about the complexities of IT infrastructure. That’s why we offer worry-free IT support through our dependable retainer services.
Why Choose Phambili Technologie's Best IT Retainer Services in Johannesburg?
Keep your IT running smoothly with our comprehensive retainer package!
At Phambili Technologies, we believe that businesses should be able to focus on what they do best, without worrying about the complexities of IT infrastructure. That’s why we offer worry-free IT support through our dependable retainer services.
- Proactive Support: Our retainer program provides you with proactive support, ensuring that your IT systems are always running smoothly and efficiently. We identify and address potential issues before they become problems, minimizing downtime and disruptions to your business operations.
- Predictable Costs: With our retainer services, you’ll enjoy predictable IT costs. Our transparent pricing models eliminate the surprises and uncertainties often associated with pay-as-you-go IT support.
- Dedicated Support Team: When you choose our Best IT Retainer Services in Johannesburg, you’ll gain access to a dedicated team of IT professionals who are committed to your success. Our experts will get to know your business inside and out, providing tailored support that meets your unique needs.
- Scalability: Our retainer services are designed to scale with your business. As your needs grow, we can easily adjust our support offerings to accommodate your expanding IT infrastructure.
Experience the Difference with Phambili Technologies
Don’t let IT issues hold your business back. Partner with Phambili Technologies and enjoy the peace of mind that comes with our Best IT Retainer Services in Johannesburg. Contact us today to learn more about how we can help your business thrive.
Our Basic Tier
is Ideal for startups or small businesses, offering up to 10 hours of proactive IT Remote support and limited Onsite Support for up to 20 users per month. Services include essential helpdesk support, system updates, and routine maintenance, ensuring your operations are seamless and secure.
Standard Tier:
Perfect for expanding businesses, providing up to 20 hours of extended Remote IT support and 10 hours of Onsite Support for up to 50 users per month. This tier includes everything in the Basic Tier, plus proactive monitoring, vendor management, and 10 hours of after-hours support, guaranteeing that help is available whenever you need it. Comes with X2 Microsoft 365 Business Premium Licenses.
Premium Tier
Our most extensive offering, designed for businesses that demand the utmost in IT strategy and support. This tier offers 20 Hours Onsite and Remote IT support for up to 100 users and includes priority 24/7 after-hours support and dedicated account management, offering complete peace of mind and strategic insight. Comes with X5 Microsoft 365 Business Premium Licenses.
// choose your plan
Flexible Pricing Plans
Get started today & Keep your Bussiness running smoothly.
Buy now and get 50% off for 3 Months
Basic Tier
R 6999
Per Month | VAT Excl- Up to 10 hours/month
- Up to 5 hours/month
- Up to 5 hours/month
- Not included
- included
- Not included
- Not included
- Not included
- Not included
- Basic Ticketing Sys Access
- Not Included
Most Popular
Standard Tier
R 12999
Per Month | VAT Excl- Up to 20 hours/month
- Up to 10 hours/month
- Up to 10 hours/month
- Up to 5 hours/month
- Included
- Up to 5 hours/month
- Up to 5 hours/year
- Not included
- Not included
- Standard Ticketing Sys Access
- X2 Licenses
Premium Tier
R 16999
Per Month | VAT Excl- Unlimited
- Up to 20 hours/monthly
- Up to 20 hours/month
- Unlimited
- 24/7 Monitoring
- Up to 5 hours/month
- Unlimited
- Included
- Immediate
- Unlimited Ticketing Sys Access
- X5 Licenses
Please Note – Additional User Costs: Basic Tier R349, Standard Tier R259, Premium Tier R169 (for each user beyond the base number included in each tier)
Benefits of choosing Phambili Technologies IT retainer services:
Hint : You get the Best IT Retainer Services in Johannesburg
Reduced Downtimes: Phambili Technologies’ proactive approach ensures that potential issues are detected and resolved before they cause major disruptions, keeping your systems running smoothly and minimizing costly downtimes.
Experienced Team: With a highly skilled and seasoned team of IT professionals, Phambili Technologies brings extensive industry knowledge to every project, ensuring your business receives top-tier support and expertise.
Fast & Efficient Servicing: Our team is dedicated to resolving issues quickly and efficiently, reducing delays and ensuring that your IT infrastructure remains fully operational with minimal interruption.
Low Cost: By opting for a retainer service, you benefit from predictable and cost-effective IT support without the expense of hiring a full-time in-house team. This helps manage your IT budget while still getting premium service.
Peace of Mind: Knowing that Phambili Technologies is consistently monitoring, managing, and safeguarding your IT systems allows you to focus on your core business operations without worrying about unexpected technical challenges.
// Features & Benefits
Microsoft 365 Business Premium License Features
-
Office Applications 01
Access to Word, Excel, PowerPoint, Outlook, etc. Install on up to 5 PCs/Macs, 5 tablets, 5 smartphones per user.
-
Email and Calendar 02
Exchange Online with a 50 GB mailbox and custom email domain.
-
Communication and Teamwork 03
Microsoft Teams, SharePoint Online, Yammer.
-
File Storage 04
1 TB OneDrive storage per user.
-
Security and Compliance 05
Intune, Microsoft Defender, Data Loss Prevention, eDiscovery.
-
Device Management 06
Windows Autopilot, Microsoft Endpoint Manager, remote wipe.
-
Cyberthreat Protection 07
Advanced Threat Protection, phishing and ransomware protection, Safe Attachments, Safe Links.
-
Identity and Access Management 08
Azure Active Directory Premium Plan 1, Single sign-on, Conditional Access.
-
Business Apps 09
Microsoft Bookings, MileIQ, Power Automate.
-
Support 10
24/7 phone and web support, regular updates.
// our clients
We are Trusted
We are Trusted
Nationally
Johannes Falkenberg
Client of Company
“ Phambili Technologies is very prompt, neat and install quality product. We have not experienced any issues with all their installations (Fibre & Network Data Points) ”
Thulani Ngwenya
Manager of Company
“ Their Service is Excellent! ”
Moonkle LTD
Client of Company
"Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Patience. Infinite patience. No shortcuts. Even if the client is being careless. The best part...always solving problems with great original ideas!."
Shaista Haniff
Tradekings SA
I am extremely pleased with your services.
Thank you for the excellent service you always provide to my colleagues and me.
Schedule a Consultation
Schedule a Consultation with us and let us talk about your bussiness needs along with how we can assist you and/or provide you with a quotation 🙂